In 2010 I wrote a script for Windows’ iTunes users called Adjust Play Count. I though some people may be interested in it. It is the most popular post on my blog and it’s had more than 400 comments (although I’ve lost a lot of them in server moves).
There’s a bug on Apple’s side with iTunes Match (and Apple Music as well). Doug’s AppleScripts for iTunes mentioned it last year and it was a problem on Apple’s forums in 2011 and 2014 and 2017 (oops!).
So it’s a problem on Apple’s back end, not with any edit play count scripts for Windows or Mac.
Strangely this does not affect all users (according to the internet). I suspect it does and those of us who use playcounts to build smart playlists are the only one’s who notice.
The fix for some is
- De-authorise your iTunes from your PC.
- Sign out.
- Re-authorise and sign in.
That may fix it, or it may not. Or it may fix it and then the problem returns.
Image credit: Broken iTunes by Speaking of Animation