eBay Ettiquette
A twitter friend Cameron Reilly at G’Day World on thePodcastNetwork asks A Question about eBay Ettiquette.
In a nutshell he left neutral feedback for a seller even though he liked the service and the seller was helpful.
Jeez Cameron, the ebay feedback system is about your experience with the seller.
Did the seller ship the goods? Were the goods shipped quickly? Was the payment process easy? Was the item as described? If you were not happy with the item was there a exchange or refund process? If a refund, exchange or discount was offered, was it easy to get? The answer to everything seems to be yes, therefore your experience of the seller should be positive and you’d rate them as such.
Huge eBay Phishing hack
There’s an interesting article over at eWeek about a Romanian phisher who may have access to eBay’s internal customer databases.
Updated: The auction behemoth is being skewered by Vladuz, the Romanian impaler, and the e-villagers are whispering that he’s sucking customer and service rep account lifeblood directly from eBay’s internal databases. Is he that spookily talented, or is he just another, albeit talented and lucky, phisher who also stumbled on an e-mail with internal accounts?
Vladuz illustrates the “show me the money” motivation behind high-tech crime.
eBay’s vanishing Buy It Now annoyance
I just listed a cubby house on eBay for a client and the strangest thing happened. It’s a $0.99 listing with a Buy It Now of $1250.00. After launching I revised the listing to add another link to the Ask the seller a question section.
Ten minutes after listing I received a question from a potential buyer asking where the Buy It Now link was. When I checked, it had vanished and someone else had already bid on the item. I thought maybe in revising the listing I’d managed to delete the buy it now price.
It turns out eBay’s Buy It Now process is counter-intuitive. As soon as someone bids, the Buy It Now option vanishes. Instead of allowing the bidder to end the auction early, it only allows the first to bidder to stop the auction from starting.
Tags: eBay
eBay System maintenance
eBay is having system maintenance that may affect all systems
http://www2.ebay.com/aw/core/200510051441081.html
The eBay system will be undergoing general maintenance from approximately 23:00 PDT on Thursday, October 6th to 01:00 PDT on Friday, October 7th. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.
That two hour window starts at
Friday, October 7, 2005 at 06:00:00 UTC or
Fri 4:00 PM Sydney, Melbourne, Brisbane
Fri 3:30 PM Adelaide, Darwin
Fri 2:00 PM Perth
Tags: eBay
eBay Live 8 fiasco
The fiasco:
Live 8: Bob Gendolf and friends are presenting the G8 meeting in Scotland with a plan to end poverty in Africa and stop 30,000 children dying every single day. They are staging Live 8 10 concerts, 100 artists, a million spectators, 2 billion viewers to support that message;
People could win Live 8 tickets by SMS. 2 millions TXT messages were sent for the London event.
Bob Geldof condemned profiteering when winners offered those tickets for sale on eBay. eBay initially defended the listings with spokespeople from eBay’s various international subsiduaries singing a variation of “We are allowing the tickets because we live in a free market where people can make up their own minds about what they would like to buy and sell.” Actually most eBay terms and conditions list event tickets as saleable only if they have a right to transfer.
eBay watch
Welcome to the eBay watch category. I’ll be posting observations on eBay and online marketplaces.
Tags: eBay

